Customer Questions and Answers for Door Latch Assembly by Whirlpool

Hello Marc. The overflow condition occurs if there is too much water or foam in the washer. If overflow occurs, the valves are closed and the drain pump switches on for at least 30 seconds. If the cycle is running, the washer will repeat this process 4 times before displaying the error code. Once the error code is displayed, the cycle is terminated and all water is pumped out. This routine will also be active during standby mode, except that the washer will drain until the tub is empty. Possible Causes • Check inlet valves for proper shutoff. • Verify that drain hose is not plugged or kinked. • Check/clean drain pump filter of foreign objects. • Check connections from tub to air trap, air trap to pressure hose, and pressure hose to water level sensor. Is pressure hose pinched, kinked, plugged, or leaking air?