Maureen for Model Number WTW86004W0 While I was washing a load of clothes I heard a noice that sounded like something dropped in my utility room. When I looked I couldnt find anything. When my clothes were finished washing as I opened the lid the lid would not stay up any longer it would immediately fall. Any ideas? It;s only 2 1/2 years old.
Answer Maureen, Your washer has spring loaded hinges WPW10358931 left side and WPW10358932 right side. The noise you heard was most likely one or both of the springs separating, and now the tension and "counter balance on the lid is gone. You'll need to use a putty knife and press in on the spring clamps in the seam between the front panel and top and raise the top to inspect or replace both hinges. Read More... Answered by AppliancePartsPros.com | Friday, October 24, 2014