Rexann for Model Number ED2JHGXRQ02 Every thing seems to work properly. Makes ice, fills bucket, can manually turn off ice maker switch. It is my opinion that an ice cube jams up the crusher. When I push on the ice fill lever, the motor starts and tries to turn, but then seems to bog down and stops.. Is the motor too weak to turn when auger will not crush ice cubes. Recently had a repair man working on the ice maker and he said the spacer washers for the crusher blades were installed incorrectly. Have emptied the ice bucket a couple of times and seems to work right until the bucket fills almost to the top, then gets jammed up again.
Answer Rexann, You will want to check the ice door on the unit. If there is an air leak around this door then it will cause the unit to collect ice in the chute or cause the ice where the crusher part is to get moist and freeze together. This will cause the auger motor to bog down and not turn. Read More... Answered by AppliancePartsPros.com | Thursday, September 22, 2016
Answer Rexann, Check and make sure the freezer is not too cold(avg air temp 3 to 5 dgrs.). Check the condition of the cubes, are they solid and in one piece(not layered) and approximately 3/4 in. tall in the center. Make sure the ice cubes aren't "sticking" together or you have ice in the bottom of the bin. Check the metal shifter arm on the side of the bin, make sure it opens and closes the bin door on the front of the bin properly. If you don't use a lot of ice, the cubes can melt and adhere to each other and jam the motor, you may want to consider a W11342242 Adjustable shut off arm so you can lessen the amount of cubes in the bin. Read More... Answered by AppliancePartsPros.com | Thursday, September 22, 2016