Mike for Model Number GD5SHAXLT02 The ice bucket rocks and doesn’t engage the gear to dispense the ice. The drive gear works ok I just can’t get the two gears to mesh together.
Answer Hello Mike, it sounds as if the auger motor /shaft has dropped slightly. Access the motor and check if anything has come loose or broken on its mounting. Read More... Answered by AppliancePartsPros.com | Tuesday, November 19, 2019