Answer Hello. You will need to test the wires coming to the motor for proper voltage. You will test this with a multi-meter MA-DM1. With the leads in the wires hold the door switch closed and press the dispenser switch. You should have voltage at the wires. If the voltage is there, you have a bad motor. Hope this helps. Read More... Answered by AppliancePartsPros.com | Thursday, March 17, 2011