Customer Questions and Answers for Auger Motor (Ice-Dispenser Auger) by Whirlpool

This auger motor powers the refrigerator ice-dispenser auger to move or crush ice for dispensing, restoring proper ice delivery from the door. It replaces the factory auger motor responsible for auger rotation. What it does:

• Drives the auger that moves or crushes ice so the dispenser can deliver crushed or cubed ice.
• Commonly used when the dispenser auger does not turn, dispenses little or no ice, or the motor hums but the auger stays stuck.
• Restores normal auger rotation and helps reduce abnormal grinding or scraping noises tied to a failed motor.

• Disconnect power to the refrigerator before starting any work.
• Remove ice and the ice bin before accessing the auger motor to avoid spills or blockages.
• Follow the refrigerator service manual for correct removal and reinstallation; retain mounting hardware and note wire/harness routing.
• After installation, restore power and operate the dispenser to verify auger rotation and ice flow.