David W. for Model Number Neptune MAH4000AWW Hi, My washer turns off as soon as the motor engages. Will the motor and motor control come in one kit? I have bypassed both micro switches for the wax motor, and can see the motor start, but shuts off as soon as it engages. Which parts should I replace? Dave
Answer Hello David, The drive motor kit 12002039 includes both the motor and the motor control board. It should also include the instructions in case your unit still has the original motor and motor controller. If your unit has a micro-switch on the left rear shock absorber, it is to be bypassed as per the manufacturer. Simply cut the wires and splice the wires together to bypass it. The micro-switches should not be bypassed during normal operation since this will allow the door to open during spin if the wax motor is not locking the door. You should also check the machine control board in the control panel for a burned resister in position R-11. If this resistor is burned, the machine control board and the door lock wax motor will have to be replaced for normal operation to be restored. Read More... Answered by AppliancePartsPros.com | Thursday, January 16, 2014