Andrew for Model Number WRV986FDEM01 Ran Diagnostics and the only thing to fail is Service Test 3 part 4 = Both RC & FC fans on. When I run this part of the test the fridge shuts down and PO is displayed when it powers back on. Since part 2 = FC fan on did not fail. I assume that the RC fan must be the bad part. Are you in agreement? Also I noticed the bottom drawer freezer was not working as things were thawing. Would the RC fan cause the freezer not to work or is it just the fact that the fridge is shutting off every 10 min or so with PO error code? Thanks for any help here and shoot me a link to the part you think I will need.
Answer Andrew, the unit continuously shutting off and on will cause the appliance to thaw out. Based on the information provided, it sounds like the refrigerator section evaporator fan W11087438 has a short in it. This can be identified by accessing the evaporator fan in the back of the refrigerator (behind the air tower and evaporator cover) and unplugging the fan. If the appliance will start to function without turning on and off, the fan has been verified as being the cause of failure. Read More... Answered by AppliancePartsPros.com | Sunday, February 28, 2021