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Customer Questions and Answers for Diverter Motor by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM16950825
Manufacturer Part Number: W10537869

The Diverter Motor is an OEM part for Whirlpool dishwashers controls the diverter valve, which directs water flow to various spray arms throughout the dishwasher during a wash cycle. By accurately adjusting the flow of water, the diverter motor ensures that dishes are thoroughly cleaned and rinsed by optimizing coverage and water intensity according to the cycle selected.

Causes of a bad Diverter Motor can include electrical failures, mechanical wear over time, or damage from water infiltration.  

Symptoms of a bad Diverter Motor include:

  • Dishes not being cleaned properly due to insufficient water reaching all areas.
  • Unusual noises coming from the dishwasher, which may indicate a struggling or stuck diverter motor.
  • Error codes displayed on the dishwasher that are related to water distribution functions.
  • Leakage from the dishwasher base 

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Diverter Motor (Part Number: OEM16950825)

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Troy for Model Number 665.12773K310

Original issue: Washer has cyclical groaning on wash cycle and is leaking somewhere. 16 months old. Had repair guy out - found dripping from diverter motor and he ordered a new one. New part came - tech guy 1.5 weeks out - and I got curious. Pulled unit and inverted, motor still rotates as it should, but has definitely had water ingress. Leak appears to be failure of seal around diverter motor shaft that projects upwards into base of washer.I'm OK with replacing motor, since failure is probably imminent, but the SEAL is the problem, no? What part is needed - and how hard is it to replace. Should there be any substance applied to new shaft upon installation to aid in lubrication and sealing? Lastly - I fear the diverter shaft leak has NOTHING to do with the groaning, but the pump IS working according to the tech. Ideas on that?

Answer

Troy, The seal leaking on the unit at the diverter motor then the part that would be needed is the sump. The sump part number is WPW10455268. To remove this you will want to disconnect all hoses and wiring from the components under the unit. Make sure power supply and water is off. There are 3 tabs around the perimeter that hold the sump in place. Once you get the tabs loose then remove the sump by pushing up through the inner tub. Take all components off the sump and install on new sump and install new diverter motor which would most likely be making the noise and reinstall into unit.

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Answered by AppliancePartsPros.com   |   Thursday, January 22, 2015

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