Brandon for Model Number whirlpool model ed5vhexvb01 Had a hard time getting the ice bin out of the door to clean out. After removing the ice tray...with a lot of difficulty, the shaft seems to be sticking out to far for the bin to fit back in. I made sure the shaft was properly aligned with the gear and it slide in perfectly...up to the screw on top...but the shaft is still pushing the bin up to high for it to lock into place and fit in the door. Also, now when I push light button and the ice lever on the front of the door, the motor turns on but the shaft does not move. Has the plastic piece on the shaft been moved down and it's not fitting in the motor now?
Answer Brandon, Yes that plastic piece around the shaft has moved and you will just want to take the blunt end of a screwdriver and tap the shaft back down. You do not have to remove anything to do this except the ice bin. You will want it to be just below the round piece that surrounds it and make sure that you only tap it down to where it will sit in the motor and the ice bin will sit flush. Read More... Answered by AppliancePartsPros.com | Wednesday, July 16, 2014