1 Answer Jake, Two options. You can check for 120 VAC to the part or a resistance test. About 34 ohms of resistance. Read More...
Peter May 18, 2023 for Model Number MFX2571XEM0 My unit is not dispensing ice. When I push the button for ice all I hear is a humming noise. I've checked for ice build up around the auger and it's clear. Would replacing the motor fix this issue?
1 Answer Peter, Remove the ice bin and press the actuator once more. If the auger turns then the problem is in the ice bucket. If it still just hums then it would need to be replaced. Read More...
Simone May 18, 2023 for Model Number JFX2597AEP0 My unit will only dispense cubed ice, it will not dispense crushed. Would this be an auger motor issue or something else?
1 Answer Simone, The crushing of ice happens from the solenoid behind the divider actuating a lever on the ice bucket. Make sure the solenoid is actuating and the lever on the ice bucket is not bound up. Read More...
Jfatims December 19, 2022 for Model Number ED5FHEXNS00 Hi Guys Matts video was very good. I am having an issue with the coupler. Part Number, W-10169511. Mine if "freewheeling". Problem is that it is ROUND & it's almost impossible to get a grip on it. I do not know if the shaft thread is stripped, or the thread on the nut is stripped. Any suggestions would help. Thanks James
1 Answer Jfatims, The best way to get the old coupler off would be to take out the auger housing and wedge a screwdriver under the coupler and beat the coupler off. You could also just put the new one in place over top of it and it will still work. Read More...
Betty July 19, 2021 for Model Number WRX735SDHZ01 My frig had quit dispensing cubed ice even though cubed ice is chosen on the display panet. It dispensed crushed ice for both settings. What is the fix?
1 Answer Betty, the solenoid WPW10309866 would need to be inspected for free upward and downward movement at the plastic square attached. If there is not free movement, the solenoid would need to be replaced. Read More...
Bob April 08, 2020 for Model Number WRS325fdamo4 howdy... no ice is coming out when we push door lever. Sounds like there is power to the motor, but it is not turning. Got new motor and the same thing is happening....just a bit of a "hum" sound when I push the button, but the wing nut looking thing on outside of motor is not turning. almost like it is stuck or jammed... any suggestions? thanks!
1 Answer Bob, with the door switch pressed in and the ice bin removed, it would be recommended that the auger motor WPW10317991 is receiving a full 120VAC. If there is not a full 120VAC, the wiring at the hinge will need to be inspected for any damaged wires. If there are no damaged wires, the issue would likely be in the dispenser board WPW10397956. Read More...
Steve July 30, 2017 for Model Number ed2vhexvq01 Ice dispenser does not work took out ice tray pushed lever dont here motor working
1 Answer Hello Steve. You will need to test for power to the dispenser motor. If it is there, and the motor does not run, you will need to replace the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Russ April 17, 2017 for Model Number MSD2274VEM00 When depressed pad for ice it will not stop dispensing happens with cubed and crushed what could it be after about 5 minutes it seems to reset and stop what could it be?
1 Answer Russ, This issue would most likely be caused by the ice pad being faulty and would need to replace part number W10176455. Read More...
Rebecca March 18, 2017 for Model Number ED5VHEXVB06 My fridge no longer dispenses ice or water, but it still makes ice. I was going to order a new ice dispenser motor but then thought I started to second guess things because of the water dispenser isn't working. What do you think is needed?
1 Answer Rebecca, You will want to remove the dispenser cover and check the switches that are on the dispenser bracket WP2180226. To remove the cover use a flat blade screwdriver under the control panel and pop the panel off at the bottom. Once you do this you will have access to the switches. Make sure that they are not loose in the bracket. If this checks ok then check the wiring at the bottom of the door to make sure that there is no damage to the wiring at the door hinge. Read More...
Capt Rich March 06, 2017 for Model Number asd2522wrb06 It seems like the motor is not strong enough to turn the auger. But then I read a post that said it my be the coupler. What is the coupler? The motor turns the auger when no ice is in the bin. But when it gets ice, it doesnt have enough strength.
1 Answer Hello Capt. Rich. WPW10169511 is the coupler. It is on the end of the motor and can strip out or crack and cause the issue your having. Read More...