Bob for Model Number WRS325fdamo4 howdy... no ice is coming out when we push door lever. Sounds like there is power to the motor, but it is not turning. Got new motor and the same thing is happening....just a bit of a "hum" sound when I push the button, but the wing nut looking thing on outside of motor is not turning. almost like it is stuck or jammed... any suggestions? thanks!
Answer Bob, with the door switch pressed in and the ice bin removed, it would be recommended that the auger motor WPW10317991 is receiving a full 120VAC. If there is not a full 120VAC, the wiring at the hinge will need to be inspected for any damaged wires. If there are no damaged wires, the issue would likely be in the dispenser board WPW10397956. Read More... Answered by AppliancePartsPros.com | Wednesday, April 8, 2020