Richard for Model Number dwu7400 The soap dispenser door does not open at any time automatically. The spring is okay. I thought it might be the wax motor. Please help. Thanks
Answer Richard, You are on the right track with the wax motor being the issue. You can test the wax motor when the unit is calling for the detergent cup to open. Check to make sure that there is 120 vac getting to the wax motor. If there is then the wax motor is faulty and would need to be replaced and if not then the issue would be the controls/timer. Read More... Answered by AppliancePartsPros.com | Friday, December 13, 2013