Answer Hello La. Check the control and see if it is bad in the unit. Also, make sure the igniter is good. We will need your model number to help you more with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx Read More... Answered by AppliancePartsPros.com | Monday, December 9, 2013