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Customer Questions and Answers for Panel-Cntl - Wht by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM17955192
Manufacturer Part Number: W10811156

Color: White

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Questions & Answers

For Whirlpool Panel-Cntl - Wht (Part Number: OEM17955192)

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Vman1 for Model Number Maytag MDB7609AWB2

I am putting the finishing touches on a kitchen makeover for a customer. New cabinets, countertop, led lighting, garbage disposer, etc. The couple did not replace all appliances such as the fridge & dishwasher. The customer tells me how unsatisfied they are with the dishwasher as it is approx. 18 months old and does not work at all. She told me some lights worked...then press start and nothing. Now no lights at all. The customer had purchased the control board sight unseen. I told her that if it was not the problem that she would probably not be able to return it. Being the nice guy(sucker!) that I am I told her I would look at the unit. I put in the control board and it did not change anything. I am handy and have fixed many devices before. I broke out my multimeter and tested the unit...Found the unit is getting power. Did research on this forum and tested the thermal fuse and the door switch. Thermal fuse has continuity and the door switch has continuity when the little white button is depressed. Not sure really where to go now...will check internal parts of the door latch next...Any thoughts would be greatly appreciated...Thank you! .

Answer

Vman1, the likelihood of a mechanical failure in the door latch assembly, isn't high at all, since you have power into the unit, and the control thermal fuse W10258275 checks OK, you'll need to use your meter and check for 120 VAC at the tan wire (P8) terminal, and the black /white wire (P6) terminal, to white/blue wire (P2) terminal on the control board (with the door switches activated). They most likely have a faulty keypad on the control panel W10811155and you can check each button/key for continuity, using a multi meter and the tech sheet located on the back of the lower access panel/kickplate.

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Answered by AppliancePartsPros.com   |   Thursday, December 13, 2012

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