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Customer Questions and Answers for Panel-Cntl - Wht by Whirlpool

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By: Whirlpool
Part Number: OEM17955192
Manufacturer Part Number: W10811156

Color: White

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Questions & Answers

For Whirlpool Panel-Cntl - Wht (Part Number: OEM17955192)

1 Answer

Karen, Yes, your best option is to replace the panel. Gluing or epoxy the stand offs and guides back onto the panel will only be a temporary repair. You will also want to recheck the installation of the dishwasher. You may have to loosen the mounting tabs at the counter top and adjust the four leveling legs until the door opens and closes freely, the door could be out of alignment with the tub and causing the door to "drag" on the flange and make it hard to open.

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1 Answer

Hello Bud, While this can be either part, it is much more probable that the control panel has failed. You should first check the electrical connection the control panel where the ribbon cable connects by unplugging and re-connecting it. If this does not correct the issue, replace the control panel. If it does take care of the issue, you need to make sure there are no air leaks around the vent area causing condensation to build up in the control area.

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1 Answer

Hello Tracy. Disconnect the power. Remove the 6 screws on the top of the inner door panel and lift off the control panel. Next, you need to remove the control board from the panel. When installing the board onto the new panel, make sure the ribbon cable is installed properly. Install the new panel in reverse order.

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Vman1 for Model Number Maytag MDB7609AWB2

I am putting the finishing touches on a kitchen makeover for a customer. New cabinets, countertop, led lighting, garbage disposer, etc. The couple did not replace all appliances such as the fridge & dishwasher. The customer tells me how unsatisfied they are with the dishwasher as it is approx. 18 months old and does not work at all. She told me some lights worked...then press start and nothing. Now no lights at all. The customer had purchased the control board sight unseen. I told her that if it was not the problem that she would probably not be able to return it. Being the nice guy(sucker!) that I am I told her I would look at the unit. I put in the control board and it did not change anything. I am handy and have fixed many devices before. I broke out my multimeter and tested the unit...Found the unit is getting power. Did research on this forum and tested the thermal fuse and the door switch. Thermal fuse has continuity and the door switch has continuity when the little white button is depressed. Not sure really where to go now...will check internal parts of the door latch next...Any thoughts would be greatly appreciated...Thank you! .

1 Answer

Vman1, the likelihood of a mechanical failure in the door latch assembly, isn't high at all, since you have power into the unit, and the control thermal fuse W10258275 checks OK, you'll need to use your meter and check for 120 VAC at the tan wire (P8) terminal, and the black /white wire (P6) terminal, to white/blue wire (P2) terminal on the control board (with the door switches activated). They most likely have a faulty keypad on the control panel W10811155and you can check each button/key for continuity, using a multi meter and the tech sheet located on the back of the lower access panel/kickplate.

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1 Answer

Hi. Remove the lower kick panel. :Use the wiring diagram supplied with the unit. In behind the controls or in the storage drawer folded up in a packet. Put the unit into a Field service test to bring up the explained fault code. This shows which specific circuit and devices need checked. Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Thank You.

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1 Answer

Hello Mark. If the door switches are good, you will need to order and replace the control panel W10811156 on the unit. These are not hard to replace. Make sure the power is off. Remove the inner door liner. Remove the ribbon cable from the board and remove the board. Remove the screws securing the panel and replace the control panel in the unit.

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1 Answer

Anne, Based on the model number you supplied, the correct part number for the control panel/key pad assembly is W10811156. Thanks

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1 Answer

Hello Carol. Use the tech sheet with the unit and test the control panel heated dry button on the panel W10811156. If it closes when you press it and opens when you release it, then the control panel is good, and the control board is bad. If the button does not work properly, you will need to replace the panel. You will test P1-11 and P1-6 on the ribbon cable of the control panel. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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