Gina for Model Number WFW9550WW00 I was having intermittent problems with my washer not draining after a few loads of laundry. Sometimes I could run the drain cycle and that would drain the water but it was still intermittent. I have cleaned the hose and the drain filter and replaced the drain pump. After I put the new drain pump in, the door locked and the drain pump runs constantly with no water in the machine. I have to unplug the washer to get it to stop and the door remains locked. Any ideas? Thank you
Answer Gina, You will want to test the pressure switch and check the pressure hose where it connects to the tub of the unit. If the hose is clogged then this will cause the unit to think that the tub is full and will try to drain the water out. Also if the pressure switch is bad it can cause the same issue. If these check ok then the issue will be a faulty main control board. Read More... Answered by AppliancePartsPros.com | Friday, December 23, 2016