Customer Questions and Answers for Water Pump by Whirlpool

Gina, Do you hear water "sloshing" around when you rotate the drum ? This is normal, there is a fluid filled balance ring on the front of the tub and it does sound like water sloshing around when the tub is moved. If there is actually water in the tub, you'll need to remove power to the washer, remove the lower access panel and disconnect the tub to pump hose WPW10467168 from the bottom of the tub. There is a "check ball" W10121657 inside of the hose, it's to keep dirty water from backing up inside the tub. The hose and the ball can get clogged with deposits and lint and "stick" in the hose and keep the washer from draining. Clean out all the "gunk" in the hose, check to make sure the check ball is OK, then put it all back together and check the washer operation.