Uncle Ernie March 19, 2020 for Model Number NFW7300WW00 My Amana washing machine stops when in the drain cycle, and the wash light blinks. I replaced the drain pump (WPW10730972) but I still have the same exact trouble. What should I try next? Thank you
1 Answer Hello Uncle Ernie, You will need to run a diagnostic test to determine what fault code has been set in the control. This is done in the following manner: Starting Service History Mode & Diagnostic Test: NOTE: The washer must be empty and the control must be in the OFF state before pressing the touch-pad sequence to start the test. 1. Close the door. 2. Select any three different keys (except POWER). Individually press these in a sequence of 1, 2, 3 and then repeat this sequence two more times. This sequence must be completed within 8 seconds of the first keypress. These three keys are referred to as the 1st, 2nd, and 3rd keys, based on the order pressed. 3. Upon entry into service diagnostics, the console will beep (if available) and all console LED lights will turn on for 5 seconds. 4. Any error codes will be displayed in the Estimated Time Remaining display. If there are no error codes stored, 88 will be displayed. On models without a display, the WASH LED will flash to indicate the error code. If there are no error codes stored, the WASH LED remains on. NOTE: This program recalls the most recent error code first. 5. After entry into service diagnostics using the 1st, 2nd, and 3rd keys, each of these keys will have unique functions regarding service diagnostics. You will need to pull the tech sheet from the plastic bag affixed to the inside of the front panel to determine what codes are detected. Read More...
Charlotte G March 18, 2020 for Model Number WFW9050XW00 What causes error code F6E1? This occurred after the pump was replaced.
1 Answer Charlotte, Your washer has 2 controls. One is the ccu and is mounted under the top panel on the right side looking down from the front. The other is located underneath the tub in the bottom cavity on the left side if looking in from the front. The error code is from a communication error between the two controls. [They can't talk to each other] Possible causes are the wire harness between the two controls or a damaged control. Most often the damaged control turns out to be the motor control unit located underneath. We usually find a burnt spot on the plastic housing when the control is removed. We will email you the page in the tech sheet for the error code and what connectors to check. Read More...
Michael Goldston January 11, 2020 for Model Number Kenmore 110.47532602 In order to install the front right shock absorber, I removed the pump assembly. This greatly improves there access to this shock absorber. While inspecting the pump assembly, I discovered lint and other material stuck in backside of the pump and removed this debris. I would like to remove the cap to inspect front cavity, but I am unsure of the procedure and do not want to damage the pump. The cover plate appears to twist off in the ccw direction. Do I just need to apply more force? Thank you.
1 Answer Michael, Yes the pump cover will just unscrew and may just be stuck so using more force may be necessary. Read More...
Mark January 01, 2020 for Model Number WFW8300SW03 In reviewing your repair video (excellent video) I notice to hold the water pump in there is tab you need to lift up to remove the pump. But I do not see that tab on my machine. Is mine held in by screws (on the pump legs) instead?
1 Answer Mark, based on the model number you provided, the video accurately describes how to remove and install the drain pump, there is a rubber tab at the bottom that is lifted up and then you move the pump assembly to the right to remove it. Read More...
Aaron B December 02, 2019 Ive got a Maytag Epic Z Front Load Washer. When it gets to the spin cycle it stops as if the cycle is done.No error codes on the display just a locked door. It leaves the machine full of water. Only error code we get is earlier in cycle, and SD code. AT that point is adds water and within a few minutes clears until failing at the spin cycle. I checked the filter at the drain and found it all clogged up. I cleaned it out, put my finger in around the entry to the drain pump itself which felt clear. Started machine again but ultimately it failed at the same point. If I turn machine back on and just try to run a spin cycle, the tub doesnt spin and I can hear the drain pump buzzing. If I empty the water our manually it will spin but if you run a full wash again it fails without emptying washer. Could this be a faulty drain pump?
1 Answer Hello Aaron, the code refers to a SudsDetect fault, meaning the control board has tried to run the drain pump and is still detecting a full tub of water which prevents spin cycle from occurring. You would need to check the tub to drain pump hose for any obstructions, also if it is clear it may be a drain pump problem. If you repost your question after doing that check with the model number we would be able to advise you with the drain pump part number. Read More...
Asron October 20, 2019 for Model Number MHWE200XW00 How do I see if power is getting to the drain pump? Isn’t there a toe switch that needs to be pushed in for the cycles to operate?
1 Answer Hello Asron, if you remove the front lower service panel there is a small interlock switch held in by that panel that will need to be held in. Run the washer in a drain/spin cycle and check for 120v at the drain pump using a multimeter. Read More...
Lee June 08, 2019 for Model Number WFW9250WW00 Can I buy a replacement for just the pump filter (part #14 in the diagram) that would fit this model?
1 Answer Lee, unfortunately the filter [8540996] is no longer available separately. The coin catch filter is only available from the manufacturer as part of the pump assembly [WPW10730972]. Read More...
Guy May 07, 2019 Hello my whirlpool top load washer will not drain and has a humming sound I believe coming from pump,the pump was very hot to touch,do you believe the pump is bad? Thanks for your time
1 Answer Guy, It would be recommended to check for clogs in the water pump and drain lines to make sure that it is not just clogged up. If this checks ok then the issue will be caused by a faulty drain pump. Read More...
Daisy March 30, 2019 Our whirlpool diet steam front load washer display a f21 message. We clean the pump filter it did not work. We do think we need to replace the pump. However when we were running the washer to test after cleaning the filter, the wash cycle stopped and the door stayed locked. How do I unlock the door. We unplug the washer and let it rest and plug it again. We have used this method before and now it is not working. I cannot order the pump part because I do not know the model number because I cannot open the door. Pressing the button to unlock does not work either.
1 Answer Daisy, If there is a lower front panel you would remove this panel and reach up there will be a tab on the bottom of the lock that you would pull to release the lock. Read More...
Kevin December 15, 2018 for Model Number WFW8300SW03 Just purchased water pump wpw10730972 and replaced the original pump. The pump seems to drain just fine, and now continues to drain longer, and begins pulsing through the drain hose as the spin cycle continues and less water moving through. It did not do this prior to install, and the drain hose is not kinked or clogged. I have checked all other hoses in the drain and pump system and am unable to find anything obvious. Thanks.
1 Answer Hello Kevin, This sounds like normal operation since the drain pump will make a surging noise when it runs out of water to pump and it hits air pockets. If the clothes are excessively wet you should check the shocks, suspension springs, and check the unit for proper leveling. Read More...