David for Model Number wtw7800xlo I ran a auto diagnostic, got a f71 code, checked pressure switch hose and made sure basket was floating manually, and it was. However, after moving tub up and down a few times, it started to stick. Grabbing hold of the tub in a different location I was able to move the tub up and down once again, but it started to stick again. Went into manual diagnostic to the spin test, and got a lot of noise when the tub nearly reached top speed. I then went to the RPS test, and that test failed. Status lights would not light up when I manually rotated the basket. I once again ran a auto diagnostics test. This time I got an f72 code as well as the f71 code. The drain pump is working good, discharge hose correct, lid lock is working. I wasn't able to check resistance at P-5 and P10 at the controller. Didn't think that was an issue seeing that the controllers worked in diagnostics. Unless I have an EEPROM problem. What do you think?
Answer Hello David, The F71 is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady on while the control then runs a mini cleanout cycle. If the cleanout cycle is unable to correct the over-sudsing problem, the cycle ends and Sd flashes in the display. This may signify: Load is bunched or twisted around agitator. Excessive detergent usage. Basket cannot engage during drain step. Mechanical friction on drive mechanism, not allowing basket to engage. The F72 indicates a Basket Re-engagement Failure. This code flashes when the basket check routine fails to determine if the basket is re-engaged after being disengaged. Is the basket floating? if yes, pump out water. Does basket turn freely? If not, determine cause of friction. This can also be a harness or control issue. Read More... Answered by AppliancePartsPros.com | Friday, September 19, 2014