Customer Questions and Answers for Motor Rotor by Whirlpool

James, You didn't mention any error codes in the display, so there ar several things you'll need to check. Make sure the washer is on a good level, solid floor, and as close to the floor as possible. Check and make sure the suspension rods,sockets and balls are clean and lubricated. Make sure the machine is properly loaded and the clothes are sorted properly. If you are having Error codes or display warnings, you'll want to check or replace the RPS and wiring harness W10183157 and make sure there are no loose connections or warped components.