Michael for Model Number MHWE201YW00 Hello Symptoms: when the washer spins at high speeds (to get rid of the water I am assuming) it makes a really loud banging and vibrates. (Not the jet liner sound, lol) I thought it was the shocks.. I visually inspected them and see no noticeable grease on them, and when I push down on the tub it does spring back up. It has three (3) shocks (2L, 1R) and the ends of the shocks are all attacked and seem as they should be. I did an inspection on the inner and outer tub. The inner tub seems to spin freely in the outer tub and it doesn't really have any play when I try to move it up and down. (Maybe 1/32 or 1/64" movement at most) the to itself moves down and springs back up with the assistance of the shocks. 1: Are there definitive signs to a bad shock? 2: how can I inspect the springs inside the unit to see if they are bad? 3: Should my unit have 3 or 4 shocks? I can send a video (15 seconds on my iPad) if that would be helpful for you to help me some. Thanks in advance for anything you can help with.
Answer Hello Michael. It is not the shocks. You will need to replace the outer tub W11239040 on the unit. Read More... Answered by AppliancePartsPros.com | Wednesday, December 2, 2015