Lou for Model Number WFW9351YW00 Washer sometimes bangs loudly at beginning of spin until load is balanced. No play at all between inner and outer basket and it spins freely and silently by hand. I also removed the back and pulley and inspected the bearings from the rear. They seem fine. So, I assumed it was shocks. Visually, all shocks look good. I removed one of them and compared it to a new one and there seems to be very little difference in resistance. So now I'm wondering if the shocks are the problem. Could the banging just be normal when a load is unbalanced? Thank you
Answer Lou, It sounds like the shocks are OK. a better way to check them is to remove the top panel and push down on the tub assembly as far as possible. When you release the tub, it should spring back up to it's original position with little to no excess movement or bounce. Is the washer mounted on a pedestal ? if so check to make sure it is properly installed, level and no flexing in the pedestal walls. Yes, the tub can and will make a banging noise and be off balanced, when the spin cycle first starts. especially with large, mixed loads, If the load doesn't even out, then the control will take over and redistribute the load if the tub cant reach the medium or high spin speed. Read More... Answered by AppliancePartsPros.com | Wednesday, April 5, 2017