Customer Questions and Answers for Washer Short Cam Agitator Repair Kit by Whirlpool

Mool, You're initial diagnosis is a good place to start. You will need to remove the agitator cap / dispenser and the bolt underneath and check the agitator "dogs" and auger for stripped teeth. Then lift the agitator bottom WP3951632 out and check the metal agitator shaft and the agitator center splines for white plastic debris and slippage. Your washer has a partial drain cycle mid way through the wash. It's possible for the agitator to start "slipping" and making noise at this portion of the cycle. If the agitator dogs and agitator check OK, we'll need to start looking at the timer.