John for Model Number WTW5200VQ2 Our washer won't agitate. I have replaced the agitator dogs and it still won't agitate. I jumped the lid switch so I could watch it while running. The agitator seem to work. I hand hold it through the entire cycle with no resistance. I thought that the teeth on the bottom of the agitator might be striped but they are still good
Answer John, The likelihood of a damaged agitate shaft is possible, but a little remote. You may want to try this first. You need to be careful,, remove the complete agitator assembly from the tub. Allow the washer to fill and agitate. Using a shop towel or rag, grasp the top portion of the shaft (the splined area) and see if you can hold the shaft still. If you can stop the shaft from oscillating, then you'll need a transmission/gear case. If the shaft continues to oscillate, you'll need a new agitator assembly. Read More... Answered by AppliancePartsPros.com | Thursday, January 25, 2018