Phil for Model Number ED2FHAXSB04 My ice dispenser is not working. The water dispenser is working fine and the actual ice machine is making ice fine. This problem arose after a 2-day power failure, the only melting was some of the ice in the bin and it may have leaked down through the door, although I'm not sure. Any ideas what the problem could be?
Answer Hi Phil. Look from the outside chute area with a flashlight and see if the chute is working. Remove the ice bin enclosure and tape the door switch closed. Call For ice, is the dispenser auger motor turning? Look into the ice bin and see if the auger itself is frozen in the bottom of the bin. Dry it completely if it is. If the dispenser auger motor is not turning, then this part needs checked for 120 vac while asking for ice. If you are getting 120 vac, then the auger motor part # is W10822635. If your chute is not fully closing and allowing moist air to back up into the bin, it will freeze the auger assy. This chute kit part # is W10823377. Thank You. Read More... Answered by AppliancePartsPros.com | Friday, November 11, 2011