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Customer Questions and Answers for Suspension Rod Kit by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM17955348
Manufacturer Part Number: W10820048

The Suspension Rod Kit is an OEM part for Whirlpool washing machines. This kit includes four suspension rods designed to support the washing machine's tub assembly. By absorbing vibrations and stabilizing the tub during the spin cycle, these rods play a crucial role in reducing noise and preventing the washing machine from moving excessively. 

Causes of a bad Suspension Rod Kit can include normal wear and tear, overloading the washing machine, or frequent heavy cycles that put extra strain on the rods. 

Symptoms of a bad Suspension Rod Kit include:

  • The washing machine is excessively noisy during the spin cycle.
  • The tub seems unbalanced or moves more than usual, even with light loads.
  • The washing machine "walks" or moves from its original position during operation.
  • Unfinished cycles or error codes indicating an unbalanced load.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Suspension Rod Kit (Part Number: OEM17955348)

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Hello Trinidad, If your model number is 11027086604, I was able to pull up the tech sheet. Regarding the F1 fault code, it states: Pressure Signal Out-of-Range F then 1 flashes when the control detects an out of range pressure signal. ? Check pressure hose connection from tub to machine/motor control. Is hose pinched or kinked? ? If F then 1 repeats numerous times after POWER is pressed and the pressure hose connection is not pinched or kinked, replace the machine/motor control. The ul code states: Unbalanced Load uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a mini-cycle to rebalance the load. ? Display clears if mini-cycle successfully rebalanced the load. ? If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute the load.

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Answered by AppliancePartsPros.com   |   Friday, March 21, 2014

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