Richard A. for Model Number WTW6600SW2 Just acquired an 7 yr. old Cabrio. During a normal cycle it did not agitate. It never got passed C1 of the diagnostic test mode - just kept filling up. Afterwards, with water just covering the agitator during C1, C2 - C5 was forced; the agitator moved twice then stopped with "OL" displayed. Later, noticed that with water in the tub the basket can be pushed down only about 1/16 in. It seems that the basket's not floating as it should. My next step was to check for a corrosion on the basket shaft and then check the suspension rods. (The stator does have a couple of 1 1/4 in. radial cracks.). Any thoughts?
Answer Richard, Check and make sure the washer drain hose isn't too low, and allowing the washer to syphon. The washer tub isn't filling high enough to float the tub (it needs to rise 3/8 of an inch in order to float the tub, or it will cause the "OL" code " - Load size exceeds washer capacity. Remove excess laundry, then restart cycle. ? Mechanical friction on drive mechanism, not allowing the basket to disengage." You would also want to check and clear the air tube and conduct the water level & pressure transducer calibration (test#6) The suspension rods shouldn't be an issue at this point and the cracks in the stator will be a problem down the line. Recheck and make sure the "teeth" on both hubs W10820039 aren't damaged or distorted. Read More... Answered by AppliancePartsPros.com | Thursday, April 30, 2015