Answer Hello Neicy, If it is the bottom end you are having trouble with you can use the handle of a small hammer to "bump" the retainer out of the socket on the side of the tub. If you are referring to the top end, lift the tub and rod so the ball can be lifted and rotated to remove it from the rod. Read More... Answered by AppliancePartsPros.com | Saturday, April 7, 2018