Rob for Model Number KCGD500GSS00 The control panel shows that door is open and it keeps chiming every few minutes to close the door even though all the doors are closed. I put the refrigerator in diagnostic mode and test number 17 failed. Test 17 is RC Right, Pantries, FC Doors switch Input. I'm not sure what that means though. I think it means refrigerator right hand side door switch failed? But I opened the right side fridge door switch and checked it for continuity and it does have continuity when I press door switch close and no continuity when I depress it. What could be the issue? Also the two wires that come to the right hand switch, are they supposed to have 120 volts to them or not?
Answer Rob, You will want to check each of the door switches to make sure that there is continuity. The switch is for power to pass through so if you touch from either wire going into the switch to chassis ground with the button pushed there should be 120 vac. Read More... Answered by AppliancePartsPros.com | Monday, November 11, 2024