Customer Questions and Answers for Dryer Thermal Cut-Off Kit by Whirlpool

Hello Sharon. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Since the cutoff and heater are new, you will need to check and see where your losing power at. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html