Katie for Model Number RT14DKXGW00 & ET4WSKXK001 I have two refrigerators, one Roper & one Whirlpool. We believe the thermostats are bad (the freezers stays cold but the temperature in the refrigerators do not. When I search for the parts on your website based on my model numbers, it says I need AP3996712 for the Roper & #2325700 for the Whirpool but both are Unavailable. Any idea where I can get this part or is there a compatible replacement part available? Thank you
Answer Hello Katie, These two unit actually use the same thermostat. While you could put one in not listed for the unit, there is no guarantee that the unit would then maintain the correct temperatures. Since we are not engineers, we cannot make this call so you would have to contact the manufacturer for any possible substitutions you might possibly try. All we can do is recommend the substituted parts recommended by the manufacturer and since none have been listed, I'm sorry but we are unable to assist in this case. Read More... Answered by AppliancePartsPros.com | Friday, August 15, 2014