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Customer Questions and Answers for Track, Assembly (Lh) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM20351985
Manufacturer Part Number: W11259785

Note: Left Hand side

The Track, Asm (LH) is an OEM part for Whirlpool dishwashers. It is a left-hand side track assembly that supports and guides the dishwasher's upper rack as it slides in and out. This component is crucial for the smooth operation of the rack system, ensuring that dishes can be easily and securely positioned within the dishwasher. The track measures approximately 13.25 inches in length and 3.25 inches in width. 

Causes of a bad Track, Asm (LH) can include physical damage from mishandling, accumulated debris obstructing the track's pathway, or wear from frequent use which may lead to malfunction or stiffness in the rack's movement.

Symptoms of a bad Track, Asm (LH) include:

  • Difficulty pulling the upper rack in and out
  • The rack getting stuck or derailing
  • Unusual noises when the rack is moved

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Track, Assembly (Lh) (Part Number: OEM20351985)

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Answer

Ray, The track assembly(s) are sold as complete units W11259785 Left side track, and W11259786 Right side track. On order to repair the track, the assembly will need to be replaced. You'll need to remove power to the dishwasher, remove the dishwasher from the cabinet opening, then remove the upper rack(it may be easier to remove the rack first). Once the dishwasher is accessible, you'll need to partially remove the insulation blanket from the sides of the tub. Find and remove the four(4) 1/4 inch hex head #10 X 1/2 in. screws, per track( remove the rear screws first, then the front, so you can hold the track assembly) Reverse the procedure, and check the right side track screws and tighten if necessary. Reinstall the unit and check for operation and leaks.

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Answered by AppliancePartsPros.com   |   Friday, July 8, 2016

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