Charles for Model Number ID5HHEXWS00 What explains why these trays ever get cracked? (Mine IS cracked, refrigerator never moved since original installation. I gather from other comments that this is not a rare issue.) Doesn't seem likely, since they are non-moving and not subjected to physical stress. A very weak plastic used in original manufacture? Annoying.
Answer Charles, All the components located in the compressor compartment, including the defrost drip pan are subjected to a wide range of high temperatures. Some "plastics" will react to the heat and can crack, split, etc. You may want to start moving the refrigerator out and check and clean the area of any dust or debris, remove the compartment cover and clean the dust and debris from the condenser, fan, and compressor, etc. to maintain the efficiency of the refrigeration process and reduce the heat inside the compartment. Read More... Answered by AppliancePartsPros.com | Monday, December 30, 2019