Bobby D. for Model Number GHW9400PL0 The washer started making a loud noise and pieces of grey plastic were found inside. The grey seal seems to be intact but it is apparent that the lip of the front outer tub has been damaged a bit. The basket also does not sit evenly in the outer tub, and there seems to be a lot of play up & down. Is there supposed to be another seal or bushing that front lip of the basket rides on?
Answer Hello Bobby, This sounds like the spinner support assembly, (spider), on the rear of the basket has broken. You will most likely need to replace the tub seal and bearings W10772618 and spin basket WPW10269756. Read More... Answered by AppliancePartsPros.com | Friday, December 23, 2016