Michael for Model Number Whirlpool Gold GI6SARXXF00 Hello, I have the Whirlpool Gold GI6SARXXF00.I have water going to the dual valve.Just cannot get water passed it. Troubleshooting we done: Thawed out the fridge for 3 days. No ice clogging lines Replaced filter Replaced water inlet solenoid w10498990 Replaced dual water valve w10312696 I feel like the control board (?) is not sending a signal to the dual valve. Is that a possibility? If so which board? Please help. Any suggestions would be appreciated. We just moved into this house in Florida and could use water and ice.
Answer Michael, if water is going to the icemaker (and ice will dispense out through the dispenser) but not through the water dispenser, the water dispenser paddle WPW10368730 would need to be tested for continuity while it is being pressed. If there is continuity, it is likely that the main control WPW10285199 is not sending voltage to the valve when the water paddle is pressed. This can be tested at the main control connection P3 from the yellow wire to neutral/ground while the paddle is pressed. If there is not voltage, the control has failed. If there is voltage but the 120VAC does not reach the dual valve (verified by testing the valve directly with the door switch taped down and the paddle pressed in), there would be a wiring failure within the harness that runs through the wall of the unit. Read More... Answered by AppliancePartsPros.com | Thursday, October 21, 2021