Jacki for Model Number WPW10553968 I have the newer washplate/agitator. I have tried several times to put it down on the spinel/metal piece. Either I don't have it or cannot seem to get it lined up correctly or something isn't right? Everyone I have watched it seems to just slide straight down. I'm scared if I force it, it will mess the new grooves on the new washplate.It seems not to go far enough to bottom either? I work on things all the time but this is ridiculous. PLEASE tell me asap what to do. Been trying for few days, watching videos cause it just didn't seem this hard. Plus is it ok to add grease or some oil around those parts? They seem awful rusty? thank you for any & all help in advance. Appreciate your time..........jacki
Answer Hello Jacki, check if the matching shaft splines are bent or worn or rusty, if so it is usually part of a gearcase that may need to be replaced also. Read More... Answered by AppliancePartsPros.com | Monday, March 28, 2022