Joshua June 16, 2022 for Model Number WTW5000DW3 I had to replace the transmission on my Whirlpool WTW5000DW3 model washer. My question is before I put everything back together should I and can I add some marine grease or other water resistant lubricant to keep the metal splines on the transmission shaft and the metal splines on the impeller plate from rusting together and rusting out? Or will the use of such a grease leak into the wash and stain clothes?
1 Answer Joshua, It would not be recommended to use grease on the splines as it can get into the wash and get on clothing. Read More...
Jules April 13, 2022 for Model Number WTW4950XW2 My washplate's plastic inner teeth that meet up with metal splines were worn out after 10yrs, so I bought a new plate and bolt. I cleaned rust away from the post's metal splines before reassembly, but my question is, CAN I clean inside the hole of this metal post? Must it keep water out? The inside is where the washplate bolt threads in, but it's filthy in there - (because my first load after repair the washplate was loose so I took it back off- the bolt was disgusting and you couldn't see the lock tite at all which I had let cure 48 hrs before trying to use.) I'm hoping to clean inside there so the bolt will stick better with fresh locktite. Logical? Or is there some more expensive problem I'm missing? Washer sounds good and spins fine, clothes just aren't clean at all and even new washplate's constantly loose now.
1 Answer Jules, it is possible to clean the threads using a small enough wire brush and spraying air into the threads to clear out the debris. From there, the locktite can then be implemented. Read More...
Jacki March 28, 2022 for Model Number WPW10553968 I have the newer washplate/agitator. I have tried several times to put it down on the spinel/metal piece. Either I don't have it or cannot seem to get it lined up correctly or something isn't right? Everyone I have watched it seems to just slide straight down. I'm scared if I force it, it will mess the new grooves on the new washplate.It seems not to go far enough to bottom either? I work on things all the time but this is ridiculous. PLEASE tell me asap what to do. Been trying for few days, watching videos cause it just didn't seem this hard. Plus is it ok to add grease or some oil around those parts? They seem awful rusty? thank you for any & all help in advance. Appreciate your time..........jacki
1 Answer Hello Jacki, check if the matching shaft splines are bent or worn or rusty, if so it is usually part of a gearcase that may need to be replaced also. Read More...
Tim Porter July 26, 2021 I am replacing locktite on my Cabrio washer washplate screw… how tight do I tighten the screw?
1 Answer Tim, You will want to tighten it down snug not overly tight where it damages the washplate but tighten it down. Read More...
Carina February 10, 2021 for Model Number WTW8040DW0 Hello! I'm having wash plate issues I'm trying to figure out with my Whirlpool Cabrio toploader. I've replaced the wash plate and it is still not agitating the clothes as it should. It comes loose every time I tighten the wash plate screw. Looking for some guidance on how I should try to fix it next. Thanks!
1 Answer Carina, to correct the wash plate bolt loosening, blue Loctite can be applied to the screw threads as shown in the part image for the bolt W10752187. Inspecting the gearcase W11393685 shaft for any damaged teeth would also be recommended to ensure that the wash plate does not have excessive movement when set in place. Read More...
Ryan September 26, 2020 for Model Number MVWC360AW0 I purchased a new wash plate a few months ago because the splines weeds worn down. Now the new wash plate is loose again. I see that there might have been a metal plate on the bottom of the original wash plate that I mistakenly threw away. I wonder if not having that plate might be causing the wash plate to wear down. Do you sell this metal plate that fits into the bottom of the wash plate? Thank you.
1 Answer Ryan, No, the metal plate would not cause the splines to be wear out. It would be recommended to check the bolt to make sure that it is not loose. If it is loose try some loctite on it and this should keep it in place. Read More...
Kevin September 07, 2020 for Model Number WTW8040DW0 WTW8040DW0 Washerplate does not seem to agitate, I tried removing the nut to remove the plate, but the nut will not crack loose. I held the outer drum without success, i can't hold the washerplate as it just spins. Would appreciate any suggestions
1 Answer Hello Kevin, suggest you use an impact driver in that case to loosen the mounting bolt for the washplate. Read More...
Ford August 15, 2020 for Model Number WTW7000DW0 Washer is snagging and tearing clothes. The wash plate agitates with no grinding noises, but it seems to have too much give when pressing on the sides. (wobbling) The bolt doesn't seem to be loose. Should I take it completely off to check underneath? Is it a sign the wash plate is wearing out? Thank you very much for your time.
1 Answer Ford, It would be recommended to pull the wash plate and make sure that it is not damaged. It sounds likely that the wash plate would need to be replaced if it is snagging clothes. Read More...
Jennifer July 12, 2020 for Model Number WTW8500DR0 Hello, I have a whirlpool Cambrio Model# wtw8500dr0, recently had an issue with the wash plate not rotating during the wash cycle along with a grinding noise. Wash plate was replaced now I seem to be having the same issue. What could it be? The hub? Or replacing the bolt? Wash plate is less than a couple weeks old.
1 Answer Jennifer, Based on the information provided I would check to make sure the bolt is not coming loose causing the wash plate to get loose. I would also check the driveshaft to see if the splines are worn off or if the drive assembly is slipping. Read More...
Chris May 27, 2020 for Model Number WTW5500XW1 My cabrio washer wash plate will not move individually of the basket during agitation or at rest. All other functions work. The shifter appears to operate normally using manual test mode between agitate and spin. With the splutch assembly removed, the output shaft moves individually of the basket. All splines on wash plate and splutch assembly are intact. Any suggestions? Thanks in advance for your help.
1 Answer Chris, based on the information provided, it sounds like the main control W10392998 is not properly shifting during the agitation portion of the cycle. Read More...