Customer Questions and Answers for Refrigerator Water Tank Assembly by Whirlpool

Hello Lloyd, If there is no water and no ice there is most likely a water pressure issue to the unit. The water dispenser and the icemaker are two separate circuits and it is doubtful that both have failed at the same time. Turn the water off to the refrigerator and remove the water line from the water valve and place it into a bucket. Turn the water on and verify water pressure. If none, contact a plumber since this is going to be a home plumbing issue. If there is water pressure, remove the water valve and hold it over the bucket with the large water line disconnected without touching the electrical connections. Have someone press the dispense paddle with the doors closed and the setting to water. If good, water should shoot from the bottom of the valve into the bucket. If not, replace the water valve. If so, remove the small water line and blow through it. If you cannot blow through it, the fill tube is frozen. To check the water tank, remove the drawers in the fresh food compartment and heat the water tank with a hair dryer for 10 or 15 minutes. If this restores water dispense, set the fresh food compartment to a colder setting and and the freezer setting to a warmer setting. Please let us know if you have any more issues.