Parts for Whirlpool WRS965CIAM01: 09 - Dispenser Parts

This dispenser drip tray grille sits on the refrigerator's ice/water dispenser tray. It provides a stable rest for cups and lets drips pass into the tray below, keeping the dispenser area neat with a finished, stainless look.

• Supports glasses and mugs while dispensing ice or water
• Slotted design allows moisture to drain into the tray beneath
• Replaces a cracked, warped, stained, or missing grille
• Restores a clean, factory appearance around the dispenser

• Lock the dispenser or disconnect power before servicing near controls
• Lift out the old grille from the drip tray and clean any debris or mineral buildup
• Place the new grille into the tray; ensure it sits flat and drain openings remain clear
• Avoid abrasive cleaners that can damage the finish

This bracket is a factory-design mounting support that secures internal components in place for stable operation and alignment. It helps keep parts seated correctly to reduce noise and prevent component movement. What it does:

• Provides structural support for internal assemblies and panels
• Holds components in correct alignment to maintain proper operation
• Helps reduce rattling or vibration caused by loose parts
• Compatible where the OEM bracket W10174827 is specified

• Disconnect power to the appliance before starting any repair
• Use the correct fasteners and torque as specified by the manufacturer
• Wear safety gloves and eye protection to avoid cuts on sharp edges

This refrigerator ice guide channels cubes and crushed ice along the intended path so they land in your bin or glass. When the guide is damaged or missing, ice can scatter, jam, or miss the dispenser opening. What it does

• Guides ice from the ice maker/bucket into the bin and through the dispenser chute
• Helps keep ice flowing smoothly and reduces spills at the opening
• Restores proper aim for cubed and crushed ice
• Typical symptoms: ice spraying or missing the glass, frequent jams, or visible damage to the guide

• 1 ice guide

• Disconnect power to the refrigerator before servicing
• Remove the ice bin and access the guide per your model's design
• Transfer and reuse existing mounting screws or clips, if applicable
• Verify alignment, then test both cubed and crushed dispensing

This ice door motor drives the dispenser's ice chute door, opening to let ice out and closing to seal the chute. Replacing a worn motor restores proper door movement and helps reduce warm-air leaks and frost around the dispenser.

• Opens and closes the dispenser ice door (flapper) during use
• Helps keep the ice chute sealed between dispenses to limit frost and moisture
• Failure symptoms can include the ice door not opening/closing, frost or condensation in the chute, air leakage at the dispenser, or clicking from the dispenser area

• Unplug the refrigerator and shut off water before servicing
• Remove the dispenser front panel/trim and control to access the ice door mechanism
• Note wire positions; install the new motor, transferring any levers/arms as configured on your model
• Restore power and test ice door operation before reassembly

This ice door covers the dispenser chute to help keep cold air in and prevent spills when the ice dispenser is not in use. Replaces a cracked, bent, or non-sealing chute door to restore normal dispenser operation. What it does:

• Seals the ice dispenser opening to reduce warm air and moisture from entering the freezer compartment
• Allows ice to pass through when actuated and stays closed otherwise to prevent drips and debris
• Helps stop ice from falling out or jamming when the dispenser is at rest
• Common symptom fixes: dispenser door won't close, visible cracks or damage, ice falling out, or excess frost near the chute

• One ice dispenser door

• Disconnect power to the appliance before beginning any repair
• Remove dispenser trim or access panel per your model's service instructions to reach the door assembly
• Handle plastic parts carefully to avoid cracking; confirm correct orientation before reassembly

This ice door support bracket holds and stabilizes the freezer ice door so it opens and closes smoothly and keeps the ice compartment sealed. Replaces a worn or broken support to restore proper door alignment and operation. What it does:

• Supports the ice door assembly to prevent drooping or misalignment
• Helps ensure the ice door opens and closes smoothly for reliable dispensing
• Reduces rattling or noise from a loose or damaged door support
• Prevents gaps that can lead to frost buildup or ice spillage

• Disconnect power to the appliance before starting any repair
• Remove the ice bin or door panel per service instructions to access the support
• Use common hand tools; handle plastic parts gently to avoid cracking
• Secure all fasteners; test door movement after installation

Screw for control panel.

Color: Grey

This dual water tube routes water along two separate paths inside the refrigerator, supplying components such as the dispenser and ice maker. Replacing a cracked, kinked, or clogged tube restores steady flow and helps prevent leaks. What it does:

• Carries pressurized water to two internal destinations
• Helps supply the dispenser and/or ice maker
• Replaces tubing that is cracked, brittle, kinked, or leaking
• Typical symptoms: leaks behind/under the fridge, slow/no dispenser flow, ice maker not filling or making small/hollow cubes

• Unplug the refrigerator and shut off the water supply before servicing
• Place a towel or container to catch residual water when disconnecting lines
• Note original routing and connection points; transfer any guides/clips as needed
• Fully seat tubing in quick-connect fittings, tug-test for engagement, restore water, and check for leaks