I ordered the new control board and faceplate. I followed the instructions on the replacement video and installed the items in about 10 minutes. The only issue that I had was that the faceplate and a pretty bad crease in it that I thought I could get out after I put it on the control board. It didn’t come out. I contacted customer service and they are sending me a replacement. So, no issues with installation and no issues with getting a warranty replacement. 5 stars.