I found Appliancepartspros.com on the internet, spoke with a very knowledgeable agent and it was determined that the element was malfunctioning. When I gave her the make and model number and which burner it was, she gave me a part number. I found the video on how to change it, the part came the very next day, 20min later and saving a bundle for not having to call a repairman, the stove was fixed.