I found the model and serial number on the left inside of the oven where the lower warming drawer pulls out. I ordered these knobs, and while expensive, these were way deeper discounted than my local appliance store was offering, by almost 50%. They arrived in one day, and I popped on the new knobs in minutes. I did clean the inside of the knob wells on the oven with a little WD40 before putting the new knobs on as there was dirt and corrosion around the joints. The new knobs are significantly heavier, and better quality. Overall an easy experience, and a relief to not get charged over $500 by my local appliance store for this simple remedy.