How to Troubleshoot & Replace Ge AP2063068 / WR13X10020 Lower Door Hinge Kit

Fixed it with lower door hinge kit and with a lot of help of your video 

Replaced lower door hinge with cam. Kit purchased included lower hinge with lower cam attached, and separate upper cam. 

I followed the video and everything went as planned. 

Opened door and propped it up. Removed old parts and replaced with new. Took about 30 min total time and works great. Thanks for the quick order fill! 

Watched video on web site, which was very accurate, followed procedures. Appliance, is now in working order. 

Hinge kit worked perfectly. Water filter was a laugher. Responding to my wife's insistence that I change the filter, learned that she did not have one. We do now. Parts arrived lightening fast and were as promised. (I had a handyman do the work so; cannot discuss tools used.) 

Excellent video 

Replaced hinge and cam. Door now closes. Your video showed a method of replacing hinge by shimming under the door. I found it easier for me to remove door rather than shim it up. Getting down on the floor at my age (83) isn't easy. 

Looked at the video. I bought the part. It was installed within the hour of arrival. Done. 

I did some research and found some videos on how to fix the issue which led me to appliance pros website. I took the door off the frig just like the video showed, it was very easy to do. I could then see the real nature of the problem and the parts needed to fix it. The parts were $30 vs $1000 for a new frig so I thought I had nothing to lose. Ordered the hinge with the cam, 2 days later it came in. I repeated the steps to remove the door, replace the lower hinge and the cam. It was easy to tell they were the correct parts and the originals were shot. I cleaned the inside of the door while it was down and a total of 20 minutes later, the frig was back in service. The door closed by itself without me having to push or kick it closed. My wife was pleased that we got the problem fixed without buying a new refrigerator. It's been several days since the repair, we still are in the habit to check to see if it closes properly and it does every time. I had the 5/16 socket handy, but an adjustable wrench would have done the job. The door was not heavy and I was able to do the whole job by myself. I have been smiling not only for the money saved but the satisfaction of conquering the beast. My only doubt was whether to order just the cam or the hinge with the cam. I choose the hinge with the cam and this was the proper choice for my needs. Taking the door off first before ordering was the confirmation to remove the doubt.