How to Troubleshoot & Replace Ge AP3670155 / WR02X10585 Refrigerator Ice Dispenser Door Recess Spring

The how to repair videos were fantastic. I would have ordered the wrong part if I did not view the videos before ordering. My order came in 48hrs. Your web site is terrific. 

I replaced the ice door assembly and spring. Parts came in 2 days, the repair took approx. 15-20 minutes. 

Changed flapper and spring. 

I put in new flap, solenoid spring and arm. It was very straight forward and it fixed the problem 

Watching the videos on this website was most helpful. Repair took longer because I had to clean a lot of the gunk and mineral buildup off (refrigerator is old) before putting the new parts on. Went fast after cleaning everything. Note there is a rubber gasket on the dispenser lever that is not included with the new part. I was able to take it off the old dispenser, clean it, and re-install it on the new part. Just be careful taking it off or you may rip the rubber piece. 

I replaced the solenoid. I've done it before on this frig. If you do it, one trick is to only loosen the top screw. The bottom two screws need to be removed completely. Then the old solenoid slips out easily. The shaft may stay dangling on the crank (unless the crank is broken). Gently lift the crank, which has a hook on the end, and lift off the shaft. When putting in the new solenoid, reverse the process. Hook the shaft on the crank hook. Then lift the solenoid into place while slipping the shaft inside the solenoid. It would have helped me to have someone with a flashlight, but I managed. You'll need to watch youtube videos to see how to remove the outer door panel (screws on top of door and on inside (hinge side) of door, pop off plastic trim around dispenser, remove one screw on bottom of electronic display panel (lift from below, at an angle, and remove), gently wiggle out the electronic connections - don't pull on the wires), remove 4 screws at corners of section with the dispenser on it, and then you'll see the part that needs to be replaced. It's such a hassle to get to this point that if you have any other visible parts that look corded, you could replace them to improve the look of your frig. Good luck! BTW - I'm a 5'14" woman. The only part that might require someone bigger is removing the outer door facing, but I'm able to handle it okay. 

I replaced the parts ordered. 

FREEZER FROSTED AND ICED UP NEAR ICE DISPENSER. Ordered parts, viewed videos and installed parts - easy (the hardest part was before I started, just needed to say 'I can do this' - the rest was easy). All that was wrong was the rubber part of ice dispenser door flap which was so warped or distorted that it could not function properly (it would not seal and finally stayed open). We suffered with this for a couple years, not knowing how easy it was to fix. Just a hint – open freezer door and look out through ice shoot; if you see any light around ice dispensing flapper door - replace it. We ordered some parts that were not needed but replaced them anyway, to perhaps not need revisit this. We used putty knife, phillips screw driver and needle nose pliers. The repair was completed from outside so did not need to empty freezer. 

I had to replace the Dispenser Lever and the Dispenser Housing Shield on my fridge which became damaged when I melted them with a hairdryer while unfreezing a frozen water line. The parts came within two days and were as advertised. Installed them within a few minutes and have ice and water again. Thanks 

The flap on the ice dispenser had not been closing smoothly lately. When the push lever broke off and there was no getting water or ice, I decided to fix both issues. I probably could have fixed the ice flap with just a new spring, but I decided I'd just replace the whole flap while I was in there since it wasn't that expensive. I watched the videos for both repairs and it looked pretty straight forward. I ordered the parts in the early hours of Friday morning and I was surprised when they arrived on Saturday afternoon. The hardest part of the whole repair was making sure I was putting the springs back on the right way. Even then, all I did was watch the video a second time to make sure I was doing it correctly.