How to Troubleshoot & Replace Ge AP3861504 / WS28X10047 Support And Probe

I replaced the collar w/probe where the bottle sits on top of dispenser and the plastic separator inside. My water dispenser was 11 years old. It was so easy to replace. No more leaks. I am very thankful that I didn't go and purchase a new one. My order was correct and I received parts within 2 to 3 days. I am very please and highly recommend. 

We ordered two replacement collars because if it happens once it will happen again. Our water coolers are about 5 years old and used very heavily. The collar fit perfectly and the water cooler is back in service. 

It was a simple replacement of something that always comes in and out. After years of use, the spike broke and rather than buy a new water cooler looked up the model number. You had it, I bought it. Now for the shipping experience. I bought it in the evening and just went with the regular shipping which I thought was going to take about a week. The next day we received a huge box (we ordered two in case it happened again) and had no idea what on earth it could be (there were no markings on where it came from) and was running through who we knew that might have just sent us something completely out of the blue.. So my husband opens it up, and at this point we're suspicious of it and then we start laughing when we see what it is and marveled at how fast it got to us. So good job with everything.. The bell fit, the price was right, and obviously we're very happy with how fast it was delivered to us. This saved us so much hassle and it would have been a disappointment to get rid of a perfectly running water cooler because of a small, easily replaced part that has nothing to do with the actual function of the machine. 

Ordered replacement support, easy to fix worked out great ! 

Replaced it 

Replace collar 

This was an easy fix. I ordered the replacement part from Appliance Parts Pros and received it the next day!! All we had to do was remove the old collar and install the new one. It took maybe 3 minutes. 

Ordering part was very easy. Just entered model number. delivery was within 3 days 

Ordered the above part. 

I ordered a new collar and replaced it