How to Troubleshoot & Replace Lg AP5248797 / 5006EA3009B Pulsator Cap

Plastic gear in agitator was worn. Note that this plastic part is typically hidden by a metal insert that converts the diameter of the shaft gear to the diameter of the agitator (pulsator). If you can spin the agitator freely, check here first before concerning yourself with the actual motor/gearing under the unit. All you need for this repair is a flat blade screw driver to pop the cap off, and a 10mm socket to pull the agitator (pulsator). My cap broke so I replaced it, but you might have better luck getting yours off and only need the agitator/pulsator. 

I was able to watch the repair videos on the website and replicate the steps on my washing machine. The videos highlighted the problems that I would face before doing the repair, it saved a lot of time and frustration knowing the tricks ahead of doing the repair. 

A waxy brown scrud residue had built up on the outside of the washer drum and bottom of drum "pulsator assembly." Running the cleaning cycle was not effective to remove all of the flakes. I had to remove the drum and pulsator assembly and scrub clean using a large brush, toothbrush and hot soapy water. After reassembling the washer, the problem continued because the scrud was also on the inside of the pulsator assembly, which is a sealed unit. I purchased a new pulsator assembly and pulsator cap to fix the problem. A new pulsator cap was necessary because I damaged the original part removing it from the washer, the plastic tabs had broken off. Once these parts were installed, the problem of waxy brown flakes was solved. 

It needed a new agitator and AppliancePartsPros had the best price. The parts came quickly and my son-in-law was able to install it in about 10 minutes. Highly recommend this company for any parts you need. 

I found that the Pulsator/Agitator plate on the bottom of the washer would spin freely with no resistance. I remove the plate and found that my splines were worn. But not worn out. The insert that the splines were made into. Would spin in the plastic that was holding it. It would act just like stripped splines that apparently, is common with these units. I found and ordered the plate from AppliancePartsPros since they showed the fastest delivery time. It was here in 2 days. Took about 5 minutes to put everything back together. Now it works as it should. Thanks to APP for all their help. 

Installed the new pulsator assembly. The only problem is when I ordered the new part nothing was said that it came with a new bolt assembly, and I had purchased a new one. The bolt was on around $3.00 so no big deal 

The code indicated that the clutch assembly was broken. I ordered the part from appliance parts pros after watching a video tutorial on YouTube. I received the part quickly. It did take some time and I referred back to the tutorial several times. I bought an extra-wide crescent wrench to remove a 38mm bolt. My standard socket set covered everything else. The washer is working fine now. I learned to “embrace the challenge” and saved quite a bit of money over a service call or brand new washer. 

It took me about five minutes to put a new one on and it works great 

Replaced the Pulsator and Cap. 

I removed each part. I replaced each part with the new one. Very interesting. I did not know there was a 22mm bolt on a washer. I literally had to buy a 22mm socket. The kicker is, if this nut that pulls the clutch assembly down tight is not correct, this will have to be repeated. There is breath tolerance between the tub and the top tub housing. Pretty straight forward repair. On the handy man scale, 5 being the hardest I give this job 3 out of 5 wrenches. Make sure to clean as you go and torque the bottom NUT on the clutch assembly.