This is the second time that I've had to replace the drain hose on my LG washer. It is a good washer, but this hose only lasts about 3 years (so I am on hose number 3). It is a relatively easy fix, requiring just a screwdriver and some pliers. The hardest part is removing the dryer from the stack and then tipping the washer over on it's side to get to the hose. This is a design problem from LG and I hope that they have fixed it in newer models. I was very pleased with the service that I got from Appliance Parts Pros. Their website is easy to navigate and my part was actually delivered within 24 hours even though I only paid for standard shipping.