Maurice R San Jose , CA January 23, 2022 Appliance: Model LIFE’S GOOD Uneven load error message. Replaced suspension rods. Very easy repair, one screwdriver and 20 minutes. This is either a very bad design or designed this way with the purpose to sell repairs. The springs in the rods start to sag after a couple of years. I’ve replaced these rods 4 times now. Every couple of years the uneven load error message starts coming on on almost every load. Once that happens it continues to try to even the load by refilling the tub with water to redistribute the load, wasting so much water. The water saver feature is nonexistent. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Greg W Columbia City , IN June 18, 2021 Appliance: LG Washer WT1101CW LG washer was giving me UE fault on heavy loads After several months of the UE codes becoming more frequent on my LG top load washer, I did a Google search for a repair. Pretty universally, it was determined that the suspension rods being worn out causes the issue. It's only been a few days, but so far, no UE codes since I installed the new suspension kit. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Siyi F Broomfield , CO January 08, 2022 Appliance: LG Washer WT4870CW Unbalanced error ue. Replaced the suspension rods but these DID NOT FIX THE PROBLEM. Ended up replacing the clutch assembly (AEN73131406) which DID fix the problem. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Paul M Washington Crossing , PA January 23, 2024 Appliance: Model LG WT1101C Washing machine 10 years old frequent ue error code. This suspension rod kit worked. We followed the video and it was almost exactly the same experience. My teenaged son helped. Needed a cord or rope to hold the lid open, and a rag to manage the grease. New and old parts are greasy. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Chelsy C Port Angeles , WA April 06, 2023 Not draining. Bench tested the motor after draining by hand. Bench tested new motor before installing. Siliconed drain tubes to pump housing. Ran a test load before running my clothes. Also replaced suspension rods. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Screwdrivers, Socket Set
William B Lincoln , CA January 27, 2023 Error code ue. Replaced the Suspension, Rod Kit. Easy peasy lemon squeezy. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Chad O Glendale , AZ January 08, 2023 Appliance: LG Washer WT1101CW Ul unbalanced load repeatedly. I replaced the Suspension Rod Kit on all four corners. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Adjustable Wrench, Pliers, Screwdrivers
Michael S Glendale , AZ July 16, 2022 Appliance: LG Washer WT1101CW The tub was sinking as the suspension rods were old and weak. I watched the video and it was really helpful. My washing machine was a different model so removing the top was a little different method but after that everything was the same Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Lori B Gallipolis , OH May 29, 2022 My LG appliance would a ue error code during spin with small loads. I installed the suspension rods. Fixed the issue. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
William O Forest City , PA May 08, 2022 Appliance: Model WT-1201CV Error code ul & ul I am a do-it-your-selfer. I thought the problem was the clutch. I did not want to change the clutch. The washer seemed like it was struggling or unable to spin over the weight of the load. The problem occurred in one out of ten loads. The washer would display the above codes at times and not others. It would not spin at times with both heavy and one item loads. I read APP's buyer reviews on the suspension rods. The replacement of the suspension rods would be an obviously easier and less expensive solution and most people had positive results. I didn't realize that this could be a maintenance part but it makes sense. The springs involved cant hold their tension forever. I watched APP's repair video and the repair went exactly as shown. Lastly, I didn't realize until later from reading the LG instruction book that there is a code for clutch problems. My wife is back to washing heavy carpets, blankets and large towel loads. Her problem now is that it took me so long to get around in fixing the thing! Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers