Wife called me at work to let me know we had a pool in our kitchen. Video chat showed water pouring out of bottom of fridge. I had her shut of the water and mop up the pool. Came home thinking why is an 8 year old fridge leaking? After almost 8 years, We had not put it in the fridge when we first got it as we have RO system so figured would not need filter. In Feb, I found the new filter that came with the fridge up in cupboard and figured I should go ahead and put it in as we paid for it and after all what could it hurt. Almost 6 months later I guess someone bumped something up against the filter in the back corner of the fridge and cracked the filter assembly at the head where the filter attaches. After pulling everything out of the fridge I placed a bucket under the area where the water filter attaches and turned on the water, sure enough that was it. I went online to AppliancePartsPros.com and not only found the part but the video on how to replace it. I am not a mechanic but after purchasing our home in 2012, have had to learn a lot of different repair work or end up paying through the nose to have someone come out. Needless to say, what I thought was going to be a $2000+ new labor day purchase ended up being an $83 (with shopping) fix. Thank you APP, I have used your site to order and view other repair/replacement videos and recommend your site to friends and family all the time. Rachelle, Los Osos, Ca